Diagnostic Service

Accurate fault-finding using OEM scanners and expert, proven technician analysis.
Our diagnostic technicians combine live-data analysis, fault code interpretation, and guided troubleshooting to identify intermittent issues, electrical faults, and engine performance limitations before repairs for customers in Fairfield, Thornbury, Northcote, and Alphington.

If You Need Any Help
Contact Us

All Brands

All Brands

Specialised in every brand
Customer Support 1

Customer Support

Ready to serve
Quality 1

Quality

Assured quality always
Budget friendly 1

Budget-friendly

Savings kept intact

Our Workflow

Our diagnostic service process begins with a structured intake, where the vehicle’s history and reported symptoms are recorded, allowing technicians to prioritise testing.

We perform an initial road test to reproduce issues and gather live data, undertake electronic scanning to read fault codes and live sensor streams. Once faults are identified, we prepare a plan with repair options, parts and labour estimates. Approved repairs are completed using quality components and tools, followed by retesting.

Empowering Your Vehicle Choices with Detailed Diagnostic Insights

Diagnostics help identify small faults before they become complicated, saving time, money, and avoiding breakdowns for owners in Fairfield, Northcote, Thornbury, and Alphington.

Our reports prioritise safety-critical items, list realistic repair costs and provide negotiation guidance for buyers or clear maintenance pathways for owners.

Trust Pickards Automotive for precise fault finding, honest advice and reliable fixes that restore confidence in your vehicle.

Our Trusted Partners

Proudly supported by reputable and leading automotive brands ensuring quality excellence.

Diagnostic Service Answers to Common Customer Questions

How long does a diagnostic take?
Usual diagnostic appointments last between 45 minutes and two hours, depending on the tests, vehicle complications, and follow-up inspections required.
Diagnostics can help identify the cause; repairs depend on the findings. We provide clear and detailed estimates and perform approved repairs using high-quality parts and thorough testing.
Yes! We maintain detailed diagnostic records and evidence on file, which are available to customers and serve as a reference for future warranty service.
Diagnostic fees vary by test complexity, and we provide a transparent pricing when booking. Inspection fees are deducted from repair costs.
Yes! We use extended live data logging and road testing to capture intermittent faults, producing targeted repair suggestions and evidence.